Funeral home reviews Albany

Customer Reviews

We want every family we serve and every guest we welcome into our funeral home be served to their complete satisfaction.

With that in mind, we love to hear about the experiences that people have with our funeral home. We’ve shared some of this feedback below.

Have we helped you? If you’ve ever read a review, you know how helpful they can be. Help others by sharing your experience and leave your own review below.

Recent Reviews

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Very satisfied. Nick was concerned about every detail, very informative and caring.
~ Lisa   G. - 9/28/2023

New Comer did an amazing job. Jo was exceptional. Thank you so much!
~ Joyce   M. - 9/27/2023

My family and I wanted to reach out and recognize the incredible experience we had with Becky in Watervliet. She saw to every single detail after the passing of our mother and anticipated every moment of the day with ease. She was caring, compassionate and made the entire process incredibly easy. She had the answer to every question and on the day of the service, everything flowed so well. We could not have asked for more. Becky and Art were absolutely what our family needed, we can’t thank you enough.
~ Catherine   M. - 9/26/2023

I was very satisfied with everything. Everyone was so nice and accommodating. Pricing was very reasonable. It was exactly the plan my mother laid out and I couldn't have asked for more. Really liked working with Jaime on getting it all set up. It truly was a great process and pleasant way to deal with such a tragedy thank you.
~ Nicholas   K. - 9/16/2023

Jo was our funeral director and was wonderful in every way. Becky accepted our call at 6am and explained everything and got Ben to the funeral home. Both were amazing at this very difficult time.
~ Lee   R. - 9/14/2023

I was very pleased with arranging my dad's funeral and your staff at this location were all very professional and very kind. Nicholas was very professional and explained everything very well. Please keep up with the compassion for family and professionalism, thank you.
~ Ronald   N. - 9/14/2023

I was very satisfied with absolutely everything. My husband had lost so much weight I thought I would need to have a closed casket. They made him look like himself and I had an open casket. Thank you to Caroline and the women that I talked to the night he passed. They were courteous, patient, kind and special attention to all details.
~ Mary   H. - 9/12/2023
We were extremely satisfied with the quality of services provided. Becky made us feel totally at ease. Directors that came for the removal were very professional and kind. 
~ Joanne   S. - 9/9/2023

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