Funeral home reviews Albany

We want every family we serve and every guest we welcome into our funeral home be served to their complete satisfaction.

With that in mind, we love to hear about the experiences that people have with our funeral home. We’ve shared some of this feedback below.

Have we helped you? If you’ve ever read a review, you know how helpful they can be. Help others by sharing your experience and leave your own review below.

Recent Reviews

I have visited New Comer many times and have the unfortunate circumstance to plan 3 services with them in the last 7 years. They have always been very helpful and patient with us. This most recent occurrence was when my Dad passed away, Nick was the first person we met and he gave us helpful insight from that first visit. Then we worked with Rebecca Ashworth on the planning. We were a crazy bunch but Becky was able to laugh with us when we tried to distract ourselves and gave us comfort when we cried because we couldn't keep ourselves distracted. Becky was an integral part in this sad process for us and anyone would be lucky to have her or Nick assist them in their time of sorrow. Be sure to ask Becky about how to make a memorial garden in your loved ones favorite pair of shoes. :)
~ Allana   L. - 7/26/2017
When my husband recently passed away, several fellow church members recommended New Comer. My daughter and I didn't know what to expect, since neither of us had made funeral arrangements previously. We went to the Watervliet/Latham location. At our initial meeting, Arthur Fitch put us at ease, and made the process as pleasant as possible under the circumstances. I was impressed with the clean, light environment of the facility. If we were not having my husband's memorial service at our church, I would have had no qualms scheduling it at New Comer. All the staff we met were courteous and respectful. Arthur especially was consistently professional and considerate in handling all the details involved. I am very thankful for their care during this painful time.
~ Kym   D. - 7/25/2017
My expectations were met and exceeded. This was the first funeral I've ever had to plan. Newcomer was compassionate, accommodating, and utterly professional. Both Nick and Arthur were fantastic. Nick made us feel so comfortable and informed throughout every part of the process He also made himself 100% available at all times. 
~ Larry   G. - 7/18/2017
Nicholas Kimmey was very professional and very kind and made everything very easy. 
~ Kathleen   H. - 7/18/2017
We could not have been happier with your assistance. All went smoothly and there was immediate attention to any concerns. Michelle Crandall was competent and understood our needs perfectly. 
~ Barbara   M. - 7/18/2017
All-in-all, Nicholas was a gem! Everything worked out beautifully except the weather- rained hard at the graveside but Nicholas made everyone as comfortable as possible. Thank you all. 
~ Gracelyn   D. - 7/18/2017
I was very satisfied. From top to bottom you were all first class. It was very appreciated. Thanks for making a difficult time much easier on the family.
~ Michael   F. - 7/18/2017
I don't have any negative comments. It was a difficult time and made much less so by Michelle. She was wonderful and kind. 
~ Patricia   G. - 7/17/2017

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